“Passionate designer crafting delightful experiences.”← every portfolio, ever

Turning ambiguity into products people can

Over the last 4.5+ years, I’ve partnered with product teams to solve high-stakes challenges where clarity matters more than decoration. From defining the problem and shaping the strategy to shipping the solution, I make complicated work feel simple.

Shivam Kumar

The short version

Design that thinks, ships, and proves it

Complex B2B SaaS, end to end

Research that drives decisions, not decksinterviews · usability tests
Design systems engineers actually adoptShadcn · Storybook
Interfaces everyone can useWCAG 2.1 AA, audited
Decisions backed by real user behaviorPendo · Clarity · Mixpanel
UX strategy and product thinkingthe part you're paying for

Anyone can make screens look good. What you're really buying is the judgment that happens before the mockups exist.

AI-native design, shipped as code

Working in Figma and Claude Code, I take design-system components from prompt to production in days and the fun part is my judgment stays in the loop.

> claude "build the billing card from tokens.json"

✔ Reading design tokens — no hex literals allowed.

✔ Generating states: default, hover, error, loading.

✔ WCAG AA contrast check passed.

✔ prefers-reduced-motion path included.

ℹ Red-pen review by a human — corrections applied.

Shipped. My judgment stays in the loop.

this runs for real. ask for a demo →

Outcomes, not just artifacts

−40%onboarding drop-off, Amazon ads · Optmyzr

−60%manual coordination, subscription ops · Keka

31%faster invoice creation, billing redesign · Keka

−33%median time from first preview to apply · Optmyzr

Don't take my word for it

His creativity, attention to detail, and ability to bring concepts to life truly impressed everyone around him.
RICHA SINGH · ACCOUNT PARTNER, AMAZON
He doesn't just execute screens, but takes the effort to understand the problem deeply before jumping into solutions.
SHAHNAWAZ ALAM · DESIGN MANAGER

SELECTED WORK, 4 CASES

Shipped, measured, impactful.

Case 01 · Google Ads

Volume is not severity

Campaign Automator had 143 open issues and no designer. I wanted to rebuild the worst screen and got told no, so I worked through all 143 by hand instead. The screen with the most complaints turned out not to be the one losing us customers.

143 → 51NEW ISSUES LOGGED, 3 MONTHS BEFORE VS AFTER
−33%FIRST PREVIEW TO APPLY
Open the case file
Case 01 · Google Ads
EXHIBIT A
Optmyzr · 2026
Volume is not severity — case cover
The rebuilt preview. Hundreds of entity-level warnings clustered into a handful of named causes.
Case 02 · Fintech Ops

Billing & Invoicing

Invoicing was an 8-minute ritual of dread. We rebuilt it around how finance teams actually work. The system already knows the number, so an invoice became evidence you approve, not a document you rebuild.

8→5.5MIN PER INVOICE
+19PLAN UPGRADES
Open the case file
Case 02 · Fintech Ops
EXHIBIT B
Keka · 2023
Billing & Invoicing — case cover
The rebuilt billing flow is built around how finance teams actually work, not the database.
Case 03 · AI & Design Systems

A design system, shipped by agents

I tokenized our foundations and taught Claude Code to build to them, then wrote the standard for how AI-built work gets reviewed across the org. Try the output yourself, one act down.

100%TOKEN COVERAGE
ORGSTANDARD AUTHORED
Open the case file
Case 03 · AI & Design Systems
EXHIBIT C
Optmyzr · 2026
A design system, shipped by agents — case cover
Tokenized foundations and the review standard form the system that builds the system.
Case 04 · PSA Dashboards

Five people, one dashboard

One project-shaped dashboard was serving five people whose work is shaped differently, so four of them finished the job in Excel. I built one widget library each view points at its own level, defined by the first question each person asks in the morning.

Open the case file
Case 04 · PSA Dashboards
EXHIBIT D
Keka · 2024
Five people, one dashboard — case cover
Same platform, same data. What changes per persona is the definition of what counts as on fire.

Off the artboard

The journey so far.

Shivam at the ServiceNow Experience Summit design wall

Design Event, Service Now

Shivam and a colleague in a design-system workshop

design offsite 2025

The design-system sticky-note board — radius, grid, stroke, effects

the day we set the rules

Team meetup at a coffee roastery

the OG Keka team

Shivam presenting the 'Design your Agent' AAI canvas

came up with a product idea

The team offsite — 'We turned 10'

we turned 10 🎉

A working session with the team at a cafe

chipping-day lunch

Team dinner along a long table

the whole team, one table

Shivam Kumar — portrait

the photo i use everywhere

EXPERIENCE

Where I've worked

4.5+ years of making complex B2B software feel simple, from agency client work to owning products end to end. These days my canvas is the design system itself.

Oct '25 Present
Current
Product Designer 2Optmyzr
Hyderabad, IN
  • Cut the median time from preview to apply by 33% and support tickets by 24%, rebuilding Campaign Automator's preview as a decision interface that grouped 259 warnings into 5 root causes.
  • Initiated and built the org's design system: 6 design principles, a token system that meets WCAG, and a Claude Code skill file that lets designers ship components straight to production.
  • Cut the design to production cycle from weeks to about 3 days by designing directly in code with Claude Code and no handoff step, then building ChromaCheck, a published Chrome extension for accessibility audits.
Product DesignerKeka HR
Hyderabad, IN
  • Cut invoice creation time 31% (8 to 5.5 min) by designing a new PSA billing & invoicing platform, with usability gains that contributed to 19 plan upgrades.
  • Reduced manual coordination 60% across Sales, Finance, and Legal by redesigning subscription management into an experience customers can manage themselves.
  • Grew adoption of the productivity tracker from 25% to 65% by redesigning and relaunching it as a standalone app.
Nov '23 Sep '25
Dec '21 Oct '23
UX Designerf1studioz
Hyderabad, IN
  • Joined as UX Design Intern (Dec 2021 to May 2022), then converted to a permanent UX Designer (Jun 2022 to Oct 2023).
  • Designed enterprise products across pharma, agritech, ecommerce, and manufacturing, including mobile apps for 4+ clients.
  • Cut the handoff from design to development by 30% with reusable component libraries and lean UX documentation.
  • Mentored junior designers and contributed to internal design playbooks and tooling.
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SIGNALS

Kind words from people I've built with

Trimmed from real recommendations by teammates, managers, and partners.

His creativity, attention to detail, and ability to bring concepts to life truly impressed everyone around him.
Richa SinghAccount Partner, Amazon
Shivam has a knack for taking messy, complex problems and turning them into simple, intuitive experiences that feel obvious in hindsight.
Satyam YVRProduct Manager, Keka
I could completely rely on him to translate requirements into seamless user journeys. Shivam works well in ambiguity.
Shakun GuptaSenior Product Manager, Keka
He doesn't just execute screens, but takes the effort to understand the problem deeply before jumping into solutions.
Shahnawaz AlamDesign Manager, Keka
A keen eye for detail and a strong commitment to outstanding user experiences.
Shailesh ChaudhariSenior UX Designer, F1Studioz
He actively seeks input from stakeholders, ensuring that his designs meet both user needs and business goals.
AnushyaProduct Designer, myHQ
His ability to translate complex ideas into intuitive and visually appealing interfaces impressed me the most.
RakshandaProduct Designer, Ticketmaster
He is always willing to help with whatever is needed and is always looking for ways to improve the design process.
Megha KauraProduct Designer, NetSolutions